Action Plumbing, Heating, Air & Electric

Mixed Experiences: Some customers reported positive experiences with specific technicians (Jake & Kuli, Aaron & Troy, Dylan & Mike, Chris & Kuli), praising their skills, professionalism, honesty, and responsiveness.
Negative Experiences: Several customers reported significant issues:
- Poor water heater installation (incorrect earthquake straps).
- Faulty electrical work (damaged bus bar, unresolved issues).
- Dishonest and misleading sales tactics (unnecessary repairs, pressure for expensive services).
- Unsafe work practices (unsafe sewer line repair, incomplete work).
- Misdiagnosis of problems.
- High and unnecessary quotes.
- Poor communication and follow-up.
Service and Availability: Some customers appreciated the company's quick response times and availability for emergency services.

Review Summary